Saturday, February 6, 2010

Adaptive Thinking

“Experience-based thinking isn’t the absence of analysis. It’s the application of all that we have encountered and learned.”

“In complex and ambiguous situations, there is no substitute for experience. We put too much emphasis on reducing errors and not enough on building expertise.”

Quotes are from: Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making by Gary Klein

With thanks to Stephen Few’s blog, Visual Business Intelligence

1 comment:

Rachel Cotterill said...

Food for thought - thanks :)